Terms and Conditions of Use

Terms and Conditions of Use

Last updated: 23 August 2026

This document establishes the Terms and Conditions of use of the website mint.pt, owned by MintClinic Lda. By accessing or using this website, the user declares that they accept these Terms and Conditions. If you do not agree with any of the points below, you should immediately cease using this website.

1. Identification of the Entity

Legal name: MintClinic Lda

Tax number (NIF): 516 838 598

Address: Avenida Marquês de Tomar 5B, 1050-152 Lisbon, Portugal

Telephone: +351 211 552 308

E-mail: clinica@mint.pt

Website: mint.pt

2. Purpose of the Website

The Mint Clinic website is an informative and institutional platform which also allows online appointment booking and payment of the corresponding booking fee, under the terms set out in point 11. The contracting of treatments is carried out in person at the clinic, following an assessment appointment and the presentation of the corresponding treatment plan.

The information presented is of a general nature and is intended to explain the services made available by the clinic; it does not replace in-person appointments, clinical diagnoses or recommendations from healthcare professionals.

3. Appointment Booking

Appointments may be booked by two routes: through the contact forms available on the website or through online booking.

The contact forms on the website serve to collect requests for information, requests to be contacted and appointment requests from the user. Submission of the form does not guarantee an appointment booking.

After the form has been completed, the Mint Clinic team will make contact by e-mail or telephone to confirm availability, scheduling and procedures.

Online booking allows the user to select the service, the practitioner and the date and time desired, and is subject to prior payment of the booking fee, under the terms set out in point 11. The booking is only considered confirmed once that fee has been successfully collected.

Changes to and cancellations of appointments are always handled directly with the clinical team, under the terms set out in point 11.

4. Intellectual Property

All content on this website — including texts, images, videos, logos, graphics and design — is the property of MintClinic Lda or is used with the authorisation of its rights holders.

The reproduction, distribution, modification, transmission or use of any content for commercial purposes without prior written authorisation is strictly prohibited.

5. Clinical and Medical Information

The content of this website is merely informative in nature. Although we seek to ensure the accuracy and updating of the content, it does not replace an in-person assessment, a professional diagnosis or a treatment plan.

Mint Clinic accepts no responsibility for decisions taken by users on the basis of the information presented on the website, without prior consultation with a qualified healthcare professional.

6. Liability and Limitations

Mint Clinic seeks to ensure that the website remains updated, secure and functional. However, it does not guarantee the absence of errors, temporary failures or interruptions of access.

We accept no responsibility for:

  • errors or omissions of content;
  • damage resulting from the use of, or the impossibility of using, the website;
  • the content of external websites to which this website refers through hyperlinks.

7. Links to Third-Party Websites

The Mint Clinic website may include links to external websites for convenience or information purposes. Those websites are entirely independent and are not controlled by Mint Clinic.

We accept no responsibility for the content, privacy policies, security or practices of those websites.

8. Cookies

The website uses cookies strictly necessary for its functioning and anonymous analytical cookies for statistical purposes. The use of cookies is governed by our Cookie Policy, which may be consulted on this website.

9. Personal Data Protection

The processing of personal data collected through this website is carried out in accordance with the GDPR and national legislation. For detailed information on the collection, use and retention of data and on the rights of data subjects, please consult our Privacy Policy.

10. Website Security

We employ appropriate technical and organisational measures to protect the website and the data processed, including:

  • encrypted connections (HTTPS);
  • security monitoring through the server and internal tools;
  • restricted access to the administration area;
  • regular system updates.

However, no system is entirely invulnerable. The user is responsible for ensuring secure browsing and for keeping their equipment protected.

11. Online Appointment Booking and Cancellation Policy

The booking of a first appointment through the website is subject to the prior payment of a booking fee of €60, which is deducted from the price of the appointment or of the treatment carried out.

The booking is only considered confirmed once the booking fee has been successfully collected. Until payment has been completed, no appointment exists and no time slot is reserved.

Payment is processed through Ifthenpay, Lda.

Cancellations and rescheduling are handled directly with the clinic, by telephone on 211 552 308 or by WhatsApp on 918 393 844; they cannot be carried out through the website.

The cancellation or rescheduling request must be received by the clinic by 11:59 p.m. on the second working day before the day of the appointment. By way of example: for an appointment scheduled for a Thursday, the request must be received by 11:59 p.m. on the Monday; for an appointment scheduled for a Friday, by 11:59 p.m. on the Tuesday. Within this period, the booking fee is refunded or the appointment is rescheduled at no additional cost.

One rescheduling is permitted. A second change entails the payment of a new booking fee.

In the event of cancellation outside the period indicated, or of failure to attend the appointment, the booking fee is not refunded.

For Dental Emergency, Teeth Whitening and Dental Restoration appointments, where no treatment takes place (observation and radiography only), the amount due for the appointment is €100.

12. Changes to the Terms and Conditions

Mint Clinic reserves the right to alter or update these Terms and Conditions at any time and without prior notice.

The version in force will always be the one published on this website, indicating the date of the last update.

13. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law. In the event of a dispute relating to the use of the website, both parties agree to submit to the exclusive jurisdiction of the Portuguese courts.

14. Contacts

For clarifications relating to these Terms and Conditions, you may contact us through: